Nondiscrimination Notice
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Notice of Availability and Language Assistance Services
Language assistance services are provided free of charge.
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Concord Hospital Health System complies with applicable Federal and State civil rights laws.
Our policies prohibit discrimination (including unfavorable differences in treatment, bullying, abuse, or harassment) against an individual because of their race, color, ethnicity, ancestry, national origin, age, marital status, socioeconomic status, language, physical or mental disability, sex (including sex characteristics and intersex traits, pregnancy or related conditions, actual or perceived sexual orientation, gender identity or expression, and sex stereotypes) or any other protected status as defined by Federal, state or local law.
Concord Hospital Health System also provides services such as:
- Free qualified sign language interpreters to assist people to communicate effectively as needed;
- Written information in other formats (large print, accessible electronic formats);
- Free language assistance services such as qualified interpreters and information written in other languages to people whose primary language is not English;
- Reasonable accommodations or modifications in our policies, practices, and procedures on the basis of disability, unless it would result in undue hardship or fundamental alteration of the program;
- Reasonable accommodations on the basis of sincerely-held religious beliefs that do not cause a substantial burden.
If you need reasonable accommodations, modifications, appropriate auxiliary aids, and services, or language assistance services, please contact (603) 415-6602, toll-free (800) 327-0464, ext. 6602, TTY (603) 227-7033 or VP (603) 565-4660 and ask for the Language Services & Accessibility Program.
If you or your representative believe that Concord Hospital health system discriminated against you or failed to provide these services based on discriminatory practices, you or your representative may contact the Civil Rights Coordinator, Attn: Compliance Director, 250 Pleasant St. Concord, NH 03301, 603-789-9104, TTY: (603) 228-7135, Fax: (603) 227-7586, or civilrightscoordinator@crhc.org. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the Concord Hospital Health System Compliance Director is available to help you.
You may also file a civil rights complaint with the following agencies:
